fruitpuppi's terms of service
contact
+ please dm with any inquiries via twitter or tumblr! i'm happy to use e-mail as well, but please initiate through socials!+ i am more than happy to keep in touch and provide updates as necessary, and really like to update frequently! i do ask for patience (at least a week to respond) as i have several responsibilities outside of commissions. i will do my best to be transparent about delays!+ in your inquiry please include, if applicable:
twitter / tumblr username
order type (bust, half, full)
number of characters
payment method (paypal or square only)
e-mail for invoice
palette
character details (eyes, hair, etc)
references (design, pose, etc.)
general idea of what you want
background? transparent, solid color, or light detail?
are you ok with me posting the art when i'm finished?
+ commissions without any visual references will be a 20% additional fee. [i'm cool with just stick figures or pinterest boards!]+ if i haven't replied in several weeks, please reach out again!!
contents of artwork
+ i reserve the right to refuse any commission requested of me.+ i will immediately refuse any requests that are inappropriate, offensive, or otherwise infringe on the rights or wellbeing of others.+ i can't do full furries, sorry. :(+ i definitely shy away from drawing male characters, but that doesn't make it an instant no! ask and i'll let you know!+ no mechas, heavy armor, intricate weapons, heavy gore, or explicitly sexual content.+ i am not comfortable drawing fanart of celebrities (including internet celebrities like vtubers or youtubers) and will likely refuse.+ i am ok with fanart, but it does depend a little on the media! ask!+ artistic or light nudity is fine! please don't make me draw fetish art or something though thank you
payment
+ i only take payment upfront and will start when invoice is paid! please keep this in mind.+ i will send an invoice to you! i will not do family & friends payments.+ square or paypal only!+ prices are in USD.+ price might change if a work is very complex. i will communicate this upfront when discussing with you!+ there is no physical work being shipped, it is entirely digital.+ no chargebacks once the work has been started, if you need to cancel or would like a refund, please let me know and see the below cancellation terms!
process
+ please allow at least 3 weeks for me to finish after payment, i have a generally quick turnaround time but life happens!+ work may take longer than the specified time depending on complexity and workload.+ please make any deadlines clear from the beginning! i'll be certain to be transparent with you on if it's doable for me.+ .png files are delivered through google drive! for pngtuber assets, frames will be delivered if animated!+ you will be immediately notified of delays!+ if i, for some reason, have to cancel, you will be immediately notified and given a full refund.
revisions
+ up to two revisions! there may be additional charges if it's very major.+ tiny revisions are fine within reason. :)+ once lineart has been completed, only minor revisions.+ revisions might make a work take longer!
rights & usage
+ on my end, i maintain the copyright, ownership, distribution, and intellectual property (not including character design) of the work.+ i am not going to sell the work i do for you as a print, sticker, etc.!+ on your end, you have exclusive, non-transferable usage rights. personal use only!+ personal use means: display on social media accounts for promotional purposes with no direct monetization such as profile pictures, banners, and posts; print and framing in personal spaces; display as part of designs on websites and channels, excluding use in content of these websites or channels.+ pngtubers are included in personal use. :)+ please provide credit for artwork in posts, bios, etc. depending on the context.+ please no edits or modifications without discussing first!+ usage of work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms/purposes, is strictly prohibited.
cancellation
+ cancellation before i start gets you a 100% full refund!+ cancellation after i've made progress is a 75% refund!+ cancellation during the lineart stage will result in a 40% refund!+ no refunds after lineart has been finished!+ like i said before, if i cancel or can't finish it, you get a full refund!
if you agree to these terms and would like to move forward with commissioning me, please dm me!!i'll respond (hopefully) within 48 hours to talk with you about what you'd like to get!!!regardless of if you buy work from me, thank you for reading this and for your understanding! just dotting my t's and crossing my i's or whatever. :)